Our Commonly Asked Questions

What Makes East Hill Heating & Cooling Different From Other Heating & Cooling Companies?

At East Hill Heating & Cooling in South King County, WA, our owner is involved in EVERY step of your installation, from the estimate to the job. In addition, every installation gets custom ductwork and we do not use sub-contractors. We invite you to compare the quality of our installations to others – there is a noticeable difference. We are proud to offer only the best quality equipment and parts.

We plan to be in business a long time, and in order for that to happen, our goal is to have happy and satisfied customers who call us back again and refer us to their friends and family.

Another thing that makes our company different is our friendly and fast service. We offer personalized attention to our customers and are responsive to our customers’ needs. We truly appreciate and value every single one of our customers.

What Is The Most Important Maintenance Task For Both Heating And Cooling Systems?

The most important maintenance task for both heating and cooling systems is something you can do yourself – replacing the air filter. It will probably need replacement two-three times during the heating season and if you have air conditioning, one-two times during the cooling season. When there is matting of dirt – that is when you can’t easily see through the filter as you hold it up to light – it’s time for a replacement.

A dirty filter makes your system work harder than it should, reducing performance and energy efficiency. A dirty filter also results in having dirt spread by your system throughout your home. An extremely dirty filter can be especially bad for A/C systems, since it can cause evaporator coils to freeze up and, possibly, result in compressor failure.

Another task that you can do yourself for either an A/C or Heat Pump is cleaning debris away from the outdoor unit. You should keep the grills of the unit free of grass clippings, leaves, and other debris which can inhibit airflow.

What Is A Programmable Thermostat And Why Should I Get One?

A programmable thermostat is a device designed to adjust the temperature of your heating or cooling unit according to a series of programmed settings that take effect at different times of the day. Installing a programmable thermostat in your home helps you take control of the amount of energy you use. If used effectively, a programmable thermostat can help you improve energy efficiency and save money on your utility bills.

What Happens During Annual Furnace Maintenance?

Annual Furnace Maintenance Get ready for Winter by having your heating unit serviced. To keep your furnace running at optimal efficiency, have our technicians perform a comprehensive 13 point checkup:

1. Inspect Thermostat
2. Check Air Filters
3. Check & Clean Burners
4. Check Heat Exchanger
5. Check Vent Pipe & Duct Work
6. Check Air Flow
7. Check Safety Switches
8. Check Control Voltage
9. Check Elements & Wires
10. Check Furnace Operations
11. Check Inducer Motor & Housing
12. Check Gas Pressure
13. Oil & Inspect Blower Assembly

Do You Do Financing?

No. East Hill Heating & Cooling does not offer in-house financing such as credit cards and loans, or by partnering with a third-party lender.

Which Payment Methods Do You Accept?

We prefer checks/cash. Mastercard and Visa are also accepted. We charge a 7% credit card fee on LARGE jobs – installations, and a 3.5% credit card fee on real small jobs under $250.00.

East Hill Heating & Cooling

South King County, WA 98042

Hours

Monday - Friday: 8:00am - 6:00pm
Saturday - Sunday: 9:00 am - 5:00 pm by appointment only

Click for the BBB Business Review of this Furnace Cleaning in Kent WA